Due to increased shipping costs, we are only able to ship to certain states.
Shipping & Refund Information
Shipping Policy
General Information
American Orders
- US are shipped via FedEx or DHL.
- Orders are shipped within two weeks from the date of the purchase.
Still got questions? Ask our bean butchers or visit the FAQ to learn more
Refund Policy
The following outlines the conditions under which we will decide if a refund is appropriate:
Product Condition
If the package spent over 7 days in transit, then we would not consider the products safe to consume unfortunately. If your package arrived in 7 or less days from the shipping date, and the packages are not showing any sign of ballooning or breaking of the vacuum seals, then it will be safe to eat.
If your package falls into any of these categories or you do not feel comfortable eating it, please email our customer support team at hello@verygoodbutchers.com and we would be happy to issue you a refund.
Still got questions? Ask our bean butchers or visit the FAQ to learn more